Ladgov Corporation is seeking a highly articulate and detail-oriented Reader to provide virtual reading support to a visually impaired Veterans Service Representative (VSR) at the Cleveland VA Regional Office.
Location: Remote (Telework-Based Support for Cleveland VA Regional Office)Orally read aloud various documents (PDF & handwritten forms, medical records, evidence files and system screens)
Review outgoing communications (emails, letters, attachments)
Assist in interpreting inaccessible interfaces across multiple VA systems
Must be customer-service oriented, professional, and well-groomed
Able to work in a remote, secure, and distraction-free environment
Prior work with visually impaired individuals or disability accommodations
Familiarity with Veterans Affairs systems such as VBMS, CAPRI, or SharePoint
Experience in administrative, interpreting, or document review roles
Candidate must show eagerness to learn and be enthusiastic. Should be able to work well independently, structuring tasks on his/her own by taking initiative and contribute to the company's business. Ideal candidate must be flexible, quick and effective in any given task...
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